How to Handle Bad Reviews and Customer Complaints

how to handle bad reviews and customer complaints

With the onslaught of social media, most businesses can expect to receive a few bad reviews and customer complaints.  Whether on your Yelp page, Facebook fan page or direct (website or email), you will have to deal with an unhappy customer, regardless of the business you’re in. But, no matter how bad it looks (and […]

5 Tips for Home-Based Business Success

tips for home-based business success

Starting a home-based business is an exciting venture. Actually getting to the point when you can give notice and “hang up your shingle” is fulfilling and satisfying. However, as hard of work as it was to get to this point, the hard work is just beginning, especially if you plan on working from home. Realizing […]

Worldwide Google Walkout to Protest Sexual Misconduct Mishandling

Google walkout for real change

Thousands of Google employees took to the streets around the world in the Google “Walkout for Real Change.” The employees and contractors protested the technology giant’s handling of executives accused of sexual harassment.  In the most blaring case, Android creator Andy Rubin received a $90 million-dollar severance package in 2014.  However, this was after an […]

Disability Discrimination Claims Soar

disability discrimination

For the past 2 years, the media focused much attention on sexual harassment and discrimination in the workplace. This is much needed and hopefully results in lasting, meaningful changes in how men and women interact with each other.  However another form of discrimination keeps the EEOC very busy and sits near the top of discrimination […]